Are you an Apple Watch owner and were you hoping to get your hands on the latest watchOS 3.1.1 update? If so, it looks like you are going to have to wait a little while longer. Apple has pulled the latest update after it has received numerous reports of the update bricking its devices.
The new update promised Unicode 9.0 emoji, various bug fixes and performance improvements among other things. However, not long after it was first released into the wild, the company began receiving reports that the update effectively bricked devices. Following these reports, Apple pulled the update.
Now, if you check for the most recent version, Apple is reporting that watchOS 3.1 is the most recent version and you can’t even access the latest version, at least for now. While this may disappoint many users, do you really want to take the risk of your device being bricked? I didn’t think so.
Users who did run the update and had their devices bricked all seemed to experience the same thing. The install would lead them through the process like normal, but the watch would then show a screen with a red exclamation point on it instructing them to visit Apple’s help site for the Apple Watch.
The site tells users to force a restart by holding the side button and Digital Crown at the same time. If that fails, users are instructed to send the device in for repair. The affected users had no luck with the forced restart, meaning they all now have to send their devices into Apple for repair or replacement.
There is no word as of yet how long the update will remain unavailable, but you can bet that Apple is hard at work trying to figure out what went wrong. Once the problem is fixed, many assume that Apple will release watchOS 3.1.1 again for all Apple Watch owners.
While there doesn’t seem to be any reason for the failed update, it does seem like the Apple Watch Series 2 is the one that has been affected the most. Still, that doesn’t mean the first edition is completely exempt from the problem. All in all, it was probably smart on Apple’s part to pull the update before they had a massive amount of replacement watches to deliver.
If you tried to run the update once it was released and it failed leaving you with a bricked device, currently the only thing you can do is call Apple or visit one of their retail stores. There you can start the process of getting your device replaced as quickly as possible. There is no word on how long this replacement process will take so you may have to be patient.
Did you try to run the update on your Apple Watch? If so, was it successful or did you end up bricking your device? If so, have you contacted Apple about a replacement? We would love to hear about your experience if you are one of the unfortunate Apple Watch owners that had this happen. Tell us about your experience in the comments below.