The Apple Watch is one of the most beautifully designed smartwatches on the market and comes with a host of features along with tons of third party apps to take your smartwatch experience to a whole new level. It’s no wonder that the Apple Watch leads the smartwatch market today.
However, sometimes even these great pieces of technology have problems. If you have a watch that is frozen or unresponsive, what are supposed to do? Today, let’s look at what you can do if you have a watch that is frozen or one that won’t even turn on.
Check Your Battery
The Apple Watch battery is pretty good and will last you a long time, but it won’t last as long as you think. All of those custom faces, notifications and third party apps can put a strain on the battery over time. If your watch won’t turn on, the first thing you need to do is put it on the charger to see if the battery has been drained. After you have put it on the charger, leave it for an hour or so before you check it again just to give the battery time to get a little juice.
Power Saving Mode
The Apple Watch includes a power saving mode that allows you to get more out of your battery. When in this mode, it will only show the time in a very stripped down fashion and it won’t show it if you flick your wrist. You have to ask it to show you. To show the time in this mode, you press the side button and the Digital Crown at the same time.
To turn on Power Saving Mode, all you have to do is swipe up to bring up the options palette, then tap battery percentage and finally tap the Power Reserve button. To exit this mode, press and hold the side button for about 10 seconds. Your watch will then reboot and you will have to enter your passcode again when it is finished.
Restart Your Watch
Your Apple Watch is rock solid and stable, but like any computer sometimes you need to fix it with a quick reboot. This clears the memory and gives things a fresh start. While you may not have to do this often, if your device is unresponsive you will definitely want to try this one. To restart your Apple Watch, first turn it off by pressing and holding the side button until you see the Power Off slider. Once it’s off, press and hold the side button again until you see the Apple logo.
Sometimes, your Apple Watch will freeze and nothing you do will seem to make things any better. When this happens, you must do a force restart in order to get the device back into working order. To force your watch to restart, press and hold the Digital Crown and the side button at the same time. Keep them pressed and hold it for about 10 seconds. When you see the Apple logo, you can let go.
Don’t ever force your watch to restart during a software update. If the watch tells you to keep it on the charger while it does the update, leave it there until it is finished. If you do interrupt it, I guarantee you will have to do the next one on this list.
Call Apple Support
In some cases, nothing you can do will help. When this happens, chances are you see a red exclamation point on your watch with a link to Apple support. If this happens, you are going to have to contact support. To do this, go here and follow the instructions.
If your Apple Watch won’t turn on and it won’t charge, you probably have a hardware failure. However, in most cases, it is the charger or the charging cable responsible for the problem. Before you try to get your watch replaced, pick up a new charger and see what happens. Apple may be able to help you test this if you visit an Apple Store. If it isn’t the cable, your device may need to be replaced.
The Apple Watch is a beautiful watch and is a very reliable device, but that doesn’t mean you won’t run into problems on occasion. In some cases, your device may fail and need to be replaced. However, follow all the steps above first before you seek a replacement. In the end, you may be able to rescue your device before needing a replacement.